Daily UXW Challenge — Day 14
I’m participating in the UX Writing Challenge, provided by Daily UX Writing. So for 15 days, I’ll be posting daily, with the results of my work and I hope to get some feedback from you. Thanks in advance!
For this challenge, the scenario is about a user shopping using a price comparison app that boasts “real-time” pricing on items. As they are checking the price of an item, something goes wrong and the problem is unknown. The challenge was to write a message that informs the user that they cannot access the app right now, not specifying the reason the app doesn’t work, and also wanting them to continue using the app.
Right in the title, I informed the user that the prompt they are asking for in the app is not possible: not able to locate pricing.
Next, I apologized for the inconvenience and told the user that at the moment it was not possible to process their request, then I gave the options to refresh the page (so they could try it again, maybe the system was back again) or come back later.
The buttons were related to both the options: Close and Refresh.
Here’s the solution I’ve come up for this challenge:
I’d appreciate any feedback from you.
Thanks and see you next time! :)
Feel free to connect with me.
*About the UX Writing Challenge — Provided by https://dailyuxwriting.com. 1 of 15 short exercises are delivered to our inbox every day for 15 days, including: a scenario, a challenge and the maximum number of characters we have to work with. We are supposed to write and edit our solution as fast as we can, preferably under ten minutes, and then share it to get feedback from others.
*Sobre o UX Writing Challenge — Oferecido por https://dailyuxwriting.com Todos os dias, 1 de 15 exercícios curtos são entregues em nosso e-mail, por 15 dias, incluindo: um cenário, um desafio e a quantidade de caracteres máximos que podemos utilizar. Devemos escrever e editar a resolução do desafio o mais rápido possível, de preferência abaixo de 10 minutos, para então compartilhá-la para receber avaliações de outras pessoas.
